Resolving problems between individuals or groups is important. What should be considered or kept in mind in resolving problems between individuals or groups? Use specific reasons and examples to support your answer.
Conflict resolution is very important. The technique is the same whether it's between people, between groups, or between nations. You need to find a common ground; you need to learn what both sides want; and you need to plan steps to resolve the conflict.
解决冲突非常重要。无论是人与人之间、群体之间还是国家之间，这项技术都是一样的。你需要找到一个共同点；你需要了解双方想要什么；你需要计划解决冲突的步骤。
Finding a common ground is the first important step in any conflict resolution. For example, if two countries are fighting, a mediator could do what is the single thing that both counties are concerned about. One answer might be their children's future. Agreeing on the future of their children is an important first step.
找到一个共同点是解决冲突的第一个重要步骤。例如，如果两个国家都在战斗，调解人可以做两个国家都关心的事情。一个答案可能是他们的孩子的未来。就孩子的未来达成一致是重要的第一步。
The next step would be to try to determine what both sides want for their children. For example, Country X says, “Security from Country Y.” Country Y says, “Security from Country X.” Obviously, they feel threatened by one another.
下一步将是试图确定双方对孩子的要求。例如，X国说“来自Y国的安全”。Y国说“来自X国的安全”。显然，他们感到彼此威胁。第三步是计划解决冲突的步骤。一个调解人可能会问，什么会使双方更加安全：更强大的边界？增加贸易？较小的军事力量？一旦步骤确定，和平进程就开始了。
The third step is to plan steps to resolve the conflict. A mediator might ask what would make each side more secure: Stronger borders? Increased trade? Smaller military forces? Once the steps are established, the peace process has begun.
我不是说这很容易。解决长期争端并不简单。但这一进程可以分为三个步骤（共同点、需要、解决步骤），然后反复进行，直到实现和平
I don't mean to imply that this is easy. Resolving long-term disputes is not simple. But the process can be broken down into three steps (common ground, needs, steps to resolution) and then repeated and repeated until there is peace.